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Throughout the following booking conditions, "We" or "we" refers to the villa owners or their representatives.

1. BOOKING of the property confirms the acceptance of the terms and conditions set out below and shall be binding on the persons intending to occupy the premises. Each booking will be confirmed as soon as reasonably possible after receipt of signed booking form, the deposit of 10% (or the full payment if booking within 6 weeks of arrival at the villa) and fee of $45/£30 in respect of insurance premium for $1500 of Accidental Rental Damage Insurance (ARDI) to cover your stay.

2. RESERVATION DEPOSIT AND PAYMENT OF BALANCE
The full balance is payable no later than four weeks prior to the date of arrival.

3. DAMAGE DEPOSIT
In addition to the reservation, a credit card will be kept on file. If the guest does not have a credit card we will need a check or money order sent to us in the amount of $300.00. The damage deposit will be refunded upon confirmation that no loss or damage has occurred during the use of the property by the parties to this agreement or, in the event loss has occurred but the damage has been reimbursed to the owners through the ARDI. In the unlikely event that the security deposit does not cover the cost of any damage , loss, excessive cleaning costs by our agents or excessive use of electricity (caused by leaving external doors open with the air conditioning on) the difference will be liability of the renter(s), who will be invoiced accordingly on a joint and several basis. For the avoidance of doubt all guests named on the booking form are liable for any invoice raised for damage incurred in excess of the ARDI (to the extent recoverable by the owners) and damage deposit. . If guests fail pay any invoice rendered within 7 days the guest will also be responsible for meeting any legal costs the owners and/or the management company incur in full in recovering full payment from guests.

4. CANCELLATIONS BY GUESTS
If the outstanding balance has not been paid by the prescribed time (6 weeks prior to arrival) we reserve the right to cancel the booking in which event the deposit will be forfeit. If the reservation is cancelled after the booking is confirmed, the deposit will be forfeit. If the reservation is cancelled within eight weeks of date of departure, the full rental will be forfeit. All cancellations must be in writing. Emailed cancellations will only be accepted if confirmed by fax or post within 48 hours of the date and time of any email sent.

5. CHANGES BY THE OWNERS
Occasionally, the owners may have to make changes to and correct errors on the website descriptions and other details both before and after bookings have been confirmed. Whilst we always endeavour to avoid changes, we must reserve the right to do so. If the owners have to make a significant change to your booking, guests will be told as soon as possible. The owners and/or their representatives will endeavour to offer guests an alternative should a significant change occur. The owners and management company regret that they cannot pay any expenses, costs or losses incurred by guests as a result of any change or cancellation

6 UNAVOIDABLE CHANGES
We reserve the right under any circumstances to cancel the booking and in this event we will return all sums (but without interest or compensation) or we will endeavour to offer alternative premises of comparable standard. In the event of a major change to the booking being necessary, we will inform the client as soon as reasonably possible, and if the client does not wish to accept the booking on this basis we will cancel the booking and return all moneys (but without interest or compensation).

7. COMPLAINTS
Should a problem arise relating to the premises the client should contact our representative in Orlando. Details can be found in the information folder, which is available in the premises.

8. LIABILITY
The owners and the management company of the property accept no responsibility whatsoever for death, personal injury, accidents, loss or damage to persons or personal belongings however caused. The use of all accommodations and amenities is entirely at the user's own risk. Children must be supervised by responsible adults at all times when using the pool. Glass or crockery is not permitted within the pool area. The owners or Management Company cannot accept any liability for any loss of rental time due to travel problem, flight delays or cancellations, industrial disputes or any events outside our control, including any form of Force Majeure. The owners and the Management Company cannot accept responsibility for the sudden failure of villa equipment but will take immediate reasonable action to rectify any such failure upon notification by the guests. If the pool heater cannot reach optimum temperature due to adverse cold weather conditions the owners and/or the management company cannot accept liability.

9. RESPONSIBILITIES
All persons stated on the booking form are responsible for the care of the property and are expected to take reasonable care of it including the locking of all doors, topping up of pool water (as required). At the end of the rental period, all utensils, carpets, furnishings, walls, fittings must be left clean and tidy. It is the guest's responsibility to notify the management company immediately of any sudden equipment failure so that reasonable action can be take to rectify the situation.

10. PARTY SIZE
The maximum capacity of the property must not be exceeded. Everyone occupying the property must be listed on the booking form, including small children. This is Florida state law and must be adhered to. The accommodation will not be shared or sub-let and only the persons shown on the booking form are permitted to stay in the property. Persons under 21 years of age are not acceptable unless accompanied by parents or responsible adults. The property is fully licensed for short-term rentals in Florida. We reserve the right to refuse admittance or evict guests (under chapter 509 Section 141) if this condition is not met. Failure to comply will render the booking void and no compensation will be paid.

11. SMOKING/PETS
For the safety and comfort of all our guests smoking is not permitted within the property. Strictly No pets are allowed.

12. CODE OF CONDUCT
Your vacation home is based in a residential community. The actions of all members of your party should not interfere with the enjoyment of either other holidaymakers or the residents. Please do not use the swimming pool, play loud music or engage in any activity which may cause inconvenience to your neighbours after 10.30pm or before 07.30am. In the event that any member of your party behaves in a way that is likely to cause distress, danger or annoyance to any other holidaymakers or residents or damage to any property, we reserve the right to terminate your rental agreement immediately and forthwith. We will not be liable for any costs you will incur, nor shall we pay any compensation, nor make any refunds due to this action

13. FORCE MAJEURE
We accept no responsibility or liability whatsoever for any loss or damage or alteration to the terms of the booking caused by events beyond our control including, without limit, war, civil commotion, flight delays or cancellations , adverse weather conditions , fire, flood or industrial dispute.

14. AVAILABILITY
The premises will be available for occupation from 4pm on the first day of the rental period and must be vacated by 10am on the day of departure. A surcharge of one days rental will be charged if the villa is not vacated by the specified time. Subletting, sharing or assigning is strictly prohibited.

15. SAFETY AND SECURITY
In the event that we or our agents need to gain access to the property (for whatever reason) we will endeavour to give prior notice but reserve the right to enter the premises at any time for any reason.

16. DOCUMENTATION
All passports, visas and health certificate requirements are the client's responsibility. We accept no responsibility for any delay or expense incurred through any irregularity in such documents.

17. PRICE GUARANTEE
The price of renting the premises is fully guaranteed and no surcharges will be added to the cost shown, Once a security deposit and the ADRI premium has been received and cleared.

18. WEBSITE DESCRIPTIONS
All brochure descriptions are made in good faith and every care is taken to ensure their accuracy, but no liability will be accepted in the event of any error or misrepresentations.

19. BEHAVIOUR
The owners and management company expect all guests to have consideration for other people. If in our reasonable opinion or in the reasonable opinion of any other person in authority, guests or any member of the guests' party behaves in such a way as to cause or be likely to cause danger, upset or distress to any third party or damage to the property, or in any way damage the reputation and/or goodwill of the owners we are entitled, without prior notice, to terminate the occupation of the person(s) concerned. In this situation, the person(s) concerned will be required to leave the accommodation. We will have no further responsibility toward such person(s). No refunds will be made and we will not pay any expenses or costs incurred as a result of the termination.

20. CONTRACT
This contract is governed and shall be interpreted in accordance with US law and the parties hereto shall both submit to the jurisdiction of the Courts of England and Wales.